As NBOA’s chief learning officer, Jennifer Osland Hillen, CPA, CGMA, leads the team that delivers the association’s broad portfolio of programs, industry guidance, and resources across multiple delivery channels. She serves as a subject-matter expert on independent school finance, operations and governance, leads NBOA’s DE&I efforts, and supports the Board's Governance Committee. Hillen serves on the American Society of Association Executives’ Professional Development Advisory Council and has also served on the faculty for the M.Ed. in Independent School Leadership at Vanderbilt University. She worked at Ernst & Young before joining Harpeth Hall School, where she was a business officer for nearly a decade. Hillen has served on the boards and advisory councils of several nonprofits, including Renewal House (treasurer), the Monroe Carell Jr. Children’s Hospital at Vanderbilt, LEAD Public Schools, and WO Smith Music School. She is a past president of the Junior League of Nashville and a member of Leadership Nashville, and also wrote and illustrated the bestselling children’s book, “GOODNIGHT, NASHVILLE.”