Contact NBOA Staff


National Business Officers Association

1400 I Street, NW
Suite 675
Washington, DC 20005

Phone: 202-407-7140
Fax: 202-354-4944

President and CEO

Jeff Shields

Jeffrey Shields, FASAE, CAE

President and CEO
Washington, DC
202-407-7141 | Fax: 202-513-8962

Professional Development and Research

Erin Grady

Erin Grady

Manager, Professional Development Programs
Washington, DC
202-899-3089 | Fax: 202-354-5035

Grace Lee

Grace Lee

Vice President, Legal Affairs
Arlington, VA
202-407-7149 | Fax: 202-354-4944

Mary Kay Markunas

Mary Kay Markunas

Director, Research and Member Resources
Glen Ellyn, IL
202-407-7135 | Fax: 202-354-4944

Jennifer Hillen

Jennifer Osland Hillen, CPA, CGMA

Vice President, Professional Development and Business Affairs
Nashville, TN
202-899-3086 | Fax: 202-354-4944

Membership and Marketing

Jennifer Fallon

Jennifer Fallon, CMP

Director, Meetings and Events
Old Lyme, CT
202-407-7145 | Fax: 202-354-5035

Brian Green

Brian Green, CAE

Director, IT and Web Services
Boulder, CO
202-407-7137 | Fax: 202-354-4944

Chris Kalavsky

Chris Kalavsky

Senior Manager, Corporate Relations
Crownsville, MD
202-407-7146 | Fax: 202-354-4944

Cherlyn Thompson

Cherlyn Thompson

Coordinator, Member Services
Washington, DC
202-407-7136 | Fax: 202-354-4944

Daniel Woltman

Daniel Woltman, CAE

Vice President, Membership and Marketing
Washington, DC
202-407-7142 | Fax: 202-354-4944

Melissa Zinder

Melissa Zinder

Senior Manager, Marketing and Member Engagement
Richmond, VA
202-407-7143 | Fax: 202-354-4944


Cecily Garber

Cecily Garber

Manager, Editorial Content
Alexandria, VA
202-899-3084 | Fax: 202-354-4944

Leah Thayer

Leah Thayer

Vice President, Communications
Washington, DC
202-407-7148 | Fax: 202-354-4944


Laura Inkeles

Laura Inkeles

Manager, Accounting and Operations
Washington, DC
202-899-3085 | Fax: 202-513-8962

Robin Smith

Robin Smith

Vice President, Finance and Administration
Washington, DC
202-407-7138 | Fax: 202-513-8962

NBOA Staff

NBOA Staff (March 2018)


General Questions

For general questions, email or call 202-407-7140.

Programs & Events

For programs and events inquiries, contact Jennifer Fallon at or call 202-407-7145.

Website Help

For help using this website, contact Brian Green at or call 202-407-7137.


For membership questions, email or call 202-407-7140.

Corporate Membership, Sponsorship Opportunities & Publication Advertising

For corporate membership and sponsorship opportunities, contact Chris Kalavsky at or call 202-407-7146.

Media Inquiries

For media inquiries, contact Leah Thayer at or call 202-407-7148