Blending Respect and Efficiency in the Business Office

Blending Respect and Efficiency in the Business Office

| Webinar

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Presented by volunteers from NBOA's Human Resources Council.

The business office is a hub of continuous activity within an independent school, with staff often managing full workloads. When colleagues fail to respect others’ time or overlook agreed-upon processes, it can disrupt operations and add unnecessary stress. The good news? You don’t need to work odd hours to safeguard your time. Join members of NBOA’s volunteer Human Resources Council for a practical discussion on strategies to protect your working hours — all while saving time and maintaining strong relationships with colleagues.

Learning Objectives:

  • Learn to safeguard your working hours through respectful communication tactics.
  • Discuss techniques for redirecting colleagues to appropriate personnel and channels.
  • Explore time-saving tools for business office professionals.

Pricing

Members: Free
Nonmembers: $125.00

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Credit Information

CPE Credit

Field of Study: Personnel/Human Resources
Delivery Method: Group Internet Based
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Recommended CPE Credits: 1.2

HRCI Credit

Recommended HRCI Credits: 1.0
HRCI Category: HR (General)

SHRM Credit

SHRM PDC Credit: 1.0
SHRM BoCK: HR Expertise – HR Strategy

Presenter

Amber Stockham

Amber Stockham, SPHR

Senior Director, Human Resources Programs

NBOA

Pittsfield, MA

With 20 years of human resources-related experience, Amber Stockham, SPHR, brings expertise in regulatory compliance, talent acquisition and management, organizational planning, and compensation and benefits design to her role as director, human resources programs at NBOA. Prior to joining NBOA in 2020, her career spanned a variety of industries, including social services, manufacturing and construction. She found a passion for education when she served as the director of human resources at Miss Hall’s School, an independent day/boarding school for girls in grades 9-12 in Massachusetts. In her current role, Stockham develops and delivers highly practical and engaging programs, products and services on topics ranging from difficult conversations and employee supervision to benefits administration. Stockham holds a master of business administration from the University of Massachusetts Amherst. 

Full Bio »
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CPE Information
NBOA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

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SHRM Information
NBOA is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). Webinars that have met SHRM's criteria to be pre-approved for recertification credit will be noted above. For more information about certification or recertification, please visit www.shrmcertification.org.

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HRCI Information
NBOA is a recognized provider of recertification credits. Webinars that have met the HR Certification Institute's criteria to be pre-approved for credit towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification will be noted above.