Jennifer Osland Hillen, CPA, CGMA

As chief learning officer, Jennifer serves as a strategic partner to the president and CEO and leads the staff team charged with delivering the association’s broad and diverse portfolio of programs, industry guidance, and resources to members and constituents across multiple delivery channels, including many partnerships with other associations serving independent schools. She serves the NBOA Board of Directors’ Governance Committee and leads the Diversity, Equity & Inclusion Committee, in addition to serving as a subject-matter expert on independent school finance and operations. Jennifer serves on the American Society of Association Executives’ (ASAE) Professional Development Advisory Council (PDAC) and has also served on the teaching faculty for the Master of Education in Independent School Leadership program at Vanderbilt University’s Department of Leadership, Policy & Organizations at Peabody College.

A Certified Public Accountant (CPA), Jennifer worked in assurance and advisory services for international “Big 4” public accounting firm, Ernst & Young, before joining Harpeth Hall School, where she served as a business officer for nearly a decade. Jennifer has served on the board of directors of several non-profits, including her current role as treasurer of Renewal House. She recently served as president of the Junior League of Nashville (JLN), a 1,600-member organization of women volunteers, the 15th largest in the world. She is honored to be a member of Leadership Nashville and past honoree of the Nashville ATHENA Awards and 30 Under 30.

Jennifer graduated in the top 7% of her class from Birmingham-Southern College with a degree in accounting, Spanish, and business. She studied abroad at St. John's College of Oxford University, England. Jennifer wrote and illustrated the bestselling book, GOODNIGHT, NASHVILLE, and gives a portion of each sale to a local non-profit.