Managing Operations and Risk in Auxiliary Programs

Auxiliary programs create meaningful opportunities for schools, but they also introduce unique operational and risk management challenges. This interactive workshop explores practical strategies for managing risk while supporting safe, sustainable program growth.

Designed for auxiliary leaders and business officers, the session covers emergency preparedness, incident response, insurance and liability, vendor and contract management, cybersecurity, facilities, transportation, and the operational realities of camps, events, enrichment programs, and facility rentals. Participants will also examine how marketing, safety, and operational excellence work together to strengthen program success.

Through peer discussions, real-world examples, and practical tools, attendees will leave with actionable ideas to improve operations, reduce risk, and enhance the overall effectiveness of their auxiliary programs.

Learning Objective(s):

  • Recognize key operational and risk management considerations for auxiliary programs.
  • Implement strategies to improve safety, compliance, and program resilience.
  • Evaluate and mitigate risks related to facilities, vendors, transportation, and technology.
  • Apply best practices to support efficient operations, program growth, and long-term sustainability.

Instructors

Chase Mangioni

Chase Mangioni

Director of Auxiliary Programs

Lowell School

Chase Mangioni is the Director of Auxiliary Programs at Lowell School in Washington, D.C., where he leads everything from Summer Programs and Extended Day to Aquatics, Music, and Enrichment classes. A dynamic educational leader with over a decade of experience, he excels at bridging classroom pedagogy with executive operations and risk management to build high-performing, community-driven programs. After starting his independent school career in classroom instruction at the Latin School of Chicago, he swapped lesson plans for leadership and has been driving strategic beyond-the-classroom growth ever since. A trusted voice in camp and auxiliary management, Chase serves as the DC Camps Representative on the American Camp Association’s (ACA) Local Council of Leaders.
Karen Volpi

Karen Volpi, MBA

Director, Accounting and Finance Programs

NBOA

Stephentown, NY

Karen Volpi is NBOA’s director, accounting and finance programs. Volpi plays an integral role in the development and delivery of resources and programming, particularly with regard to accounting, finance and tax compliance. She serves as the liaison to NBOA’s growing controllers community and the Controllers Council as well as to NBOA member accounting and audit firms. Before coming to NBOA, Volpi was CFO at Darrow School, a co-ed boarding and day school for grades 9-12 in upstate New York. Previously she served in the accounting policy department for Berkshire Bank, and her career has spanned many years in finance and operations roles, primarily in banking and in construction management.
Full Bio »

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CPE Information

Recommended CPE Credits: 3.6
Delivery Method: Group Live Based
Program Level Basic
Field of Study: Finance
Prerequisites: None
Preparation: None

NBOA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

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SHRM Information

SHRM PDC Credit: 3.0
SHRM BoCK: Business Acumen

NBOA is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). For more information about certification or recertification, please visit www.shrmcertification.org.

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HRCI Information

Recommended HRCI Credits: 3.0
Category: HR (Business)

NBOA is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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Questions?

Email programs@nboa.org or call 202-407-7140


Dates

November 3, 2026

Register

Pricing

Members:
$320

Nonmembers:
$450

Group discount available


Recommended Audience

  • Auxiliary Programs
  • CFO
  • COO
  • HOS
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