(More from Venable LLP) Over the past year, higher education institutions across the country have faced class action lawsuits from students and parents/guardians as a result of forced closings and online or hybrid course offerings. Attorneys at Venable offer five ways in which a higher education institution can preemptively mitigate its risk of tuition reimbursement lawsuits:
- Focus on consistent messaging. Review school publications to ensure there are no specific promises to students in course catalogs, transfer credit policies, statements of academic principles or other marketing materials.
- Include an express reservation of the right to unilaterally alter the administration of the academic and non-academic services everywhere that services are advertised.
- Publish your school's refund policy and ensure that it includes all the necessary conditions that could result in a refund in a clear and accessible way for all students.
- Review non-academic fees and and determine whether any of the services can be replicated on an online platform.
- Check recent litigation and relevant jurisdictions related to tuition reimbursement causes of action.
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