The Fine Art of Handling Conflict for Business Officers

In any leadership role, conflict is inevitable. In schools, how leaders address conflict can often make or break a school’s vision for growth. This webinar is designed to equip independent school business officers with practical strategies to navigate disputes with clarity, professionalism and confidence, offering actionable insights into complaint handling and conflict resolution that enhance trust, collaboration and institutional excellence.

Learning Objectives:

• Learn structured approaches to address disagreements with parents, faculty and staff while maintaining trust and authority. 
• Develop excellence-driven leadership skills rooted in service and accountability to turn conflict into opportunities for growth and organizational improvement.
• Develop the ability to shift discussions from blame and frustration to mutual resolution and progress.

Pricing

Members: Free
Nonmembers: $125.00

Credit Information

Presenter

Scott Barron

Founder & Chief Reinvention Officer

School Growth, LLC

Scott Barron is the founder and chief reinvention officer of School Growth LLC. With experience leading an education technology company and 14 years as head of three independent schools, Barron brings deep expertise in school leadership and organizational growth. Drawing on his work with thousands of private, charter and public schools, he developed the School Growth Design Framework and a methodology for strategic planning that is data-driven and tailored to a school’s unique context. Barron has served on school boards, teaches communication and education entrepreneurship classes for higher ed institutions, and serves as the executive director of the School Growth Foundation.